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Submit A Warranty Claim
Experiencing an issue with your SYLVANIA product?
At OSRAM SYLVANIA, your complete satisfaction is our business. SYLVANIA guarantees your complete satisfaction for the duration of the warranty period. If you are not completely satisfied, return this product to the place of purchase or contact SYLVANIA at 1-800-729-3777 or submit a warranty claim online here.
Prior to providing warranty service, SYLVANIA requires you to provide proof of purchase. If your product requires registration, we recommend doing so within 3 months of the date of purchase. This will be necessary to process a warranty claim and will help expedite the process. Warranty return shipping charges are the responsibility of the consumer.
This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or subjecting the product to any but the specified voltage. Unauthorized repair, modification or customization of your product voids the warranty. Note that cost of installation of our products is not covered by warranty.
The product must be purchased from an authorized SYLVANIA reseller to qualify for a warranty replacement. Private sales are excluded. Purchases from online auction sites are not covered. EBAY® (as well as other online auction sites) are consumer to consumer marketplaces lacking quality control guidelines and expertise. Purchases made on Ebay must state the seller as ‘sylvania_automotive’ in order to be considered an authorized retailer. Purchases made on Amazon.com must state: ‘ships from and sold by Pattern’ in order to be considered an authorized retailer.
Product Warranty Information
SYLVANIA Automotive Halogen Headlights Warranty
We offer a variety of halogen headlight options ranging from our basic bulbs to our SYLVANIA SilverStar® brand bulbs. Because our SYLVANIA SilverStar® brand bulbs are high performance products, they may require replacement at more frequent intervals than basic or original equipment manufacturer bulbs. All our halogen headlight bulbs are backed by a 12-month warranty.
If your halogen bulbs do not meet your expectations within 12 months of purchase and they were purchased from an authorized retailer, we will gladly offer a replacement with proof of purchase. Please click here or call 1-800-729-3777 to contact our Customer Service Department for more information about obtaining a replacement for your bulbs or other automotive products from SYLVANIA.
SYLVANIA HID Headlights Warranty
SYLVANIA HID Headlights are backed by a 3-year warranty. SYLVANIA will provide a free replacement with the same or a suitable replacement product if it fails to light. Cost of installation is not covered.
SYLVANIA Off-Road LED Lightbars and Light Pod Warranty
SYLVANIA lightbar and light pod assemblies are backed by a Lifetime Limited Warranty. SYLVANIA will provide a free replacement with the same or a suitable replacement product if it fails to light. Cost of installation is not covered. Registration required.
SYLVANIA Headlight Restoration Kit Warranty
OSRAM SYLVANIA lnc. ("SYLVANIA") warrants the SYLVANIA Headlight Restoration Kit against failure to restore and maintain clarity to the purchaser's headlight lens exterior surface. Failure will be a condition that results in the sun's ultra violet rays, causing the outside surface of the headlamp lens to become cloudy and hazy to the extent that it obstructs or diffuses light from the headlight bulb as it passes through it. This warranty is void in situations of incorrect application or failure to property follow instructions.
Remedy is limited to replacement of the Headlight Restoration Kit, or in a situation where the replacement product is not available, a refund of the purchase price (purchase receipt required). Warranty is valid for as long as the purchaser registrant owns the vehicle. The purchaser and registrant must register for warranty coverage at the time of purchase.
SYLVANIA ZEVO® CAT EYE FOG DRL Warranty
SYLVANIA ZEVO® CAT EYE assemblies are backed by a 5-year limited warranty. Free replacement with same or suitable replacement if it fails to light. Cost of installation is not covered.
SYLVANIA Fog & Powersport LED Bulb Warranty
SYLVANIA Fog & Powersport LED bulbs are backed by a 5-year limited warranty. SYLVANIA will provide a free replacement with the same or a suitable replacement product if it fails to light. Cost of installation is not covered. Registration required.
SYLVANIA ZEVO® LED Fog Bulb Warranty
SYLVANIA ZEVO® LED Fog Bulbs are backed by either a 3-Year or 5-Year Warranty. SYLVANIA will provide a Free bulb replacement with same or suitable product replacement if it fails to light. Cost of installation is not covered. Registration required.
SYLVANIA ZEVO® Mini Bulb Warranty
SYLVANIA ZEVO® Mini LED Bulbs are backed by a Lifetime Limited Warranty for as long as your own your car. We will replace the bulb with the same or suitable replacement if it fails to light. The cost of installation is not covered. Registration required.
SYLVANIA Roadsight Dash Cameras
SYLVANIA Roadsight Dash Cameras SYLVANIA guarantees your complete satisfaction for up to 12 months from date of purchase. Registration required.